Technical Support & Service

Technical Support   Expert Technical Support is available from ESI's team of technical experts during normal business hours, Monday–Friday. Unlike some of our competitors, who have you leave a message on a machine during business hours, ESI usually puts you in contact with a technician or knowledgeable technical representative within five minutes of your call. And our technicians are trained (typically with technical certificates or degrees) and experienced with our products and services. Whether you need guidance in setting up a monitor / sensor system, or help understanding your data, or are seeking a solution to an instrument or communications problem, we respond quickly to you.     Technical Service   ESI's monitoring equipment commonly works for years beyond the one-year warranty. But occassionally a unit needs service. Rather than automatically steer you to an expensive replacement unit, ESI technical support representatives often recommend comparatively less-expensive servicing. Our expert factory repair service generally costs far less than the cost of a new unit, and is often available to you at a modest cost, even after the warranty period.